If you witness or hear of anything that would be deemed an emergency (security issue, medical problem, safety issue), first report the emergency to convention center in-house security division at 210.207.7773. Courtesy phones are located throughout the convention center. Instructions with phone numbers are provided near each phone.

First aid locations

  • Room 1109 in West Registration Lobby, Street Level
  • Room H35 in Expo Hall, Street Level
  • Presenters’ World in Room 208, Level 2
  • Press Room: Room 223, Main Lobby Overlook

Grand Hyatt emergencies

For any medical emergencies at the Grand Hyatt, dial ext. 55 from any house phone. For hotel security, dial 210.451.6222 or ext. 6222 from any house phone.


Nix Health Care
414 Navarro St.


River Center Drug Store
Shops at Rivercenter, 849 E Commerce St. #383

211 Losoya St.

300 E Houston St.

Safety tips

  • Travel with another attendee, colleague or friend. Get to know fellow attendees ahead of time in the ISTE 2017 Network and plan to meet up.
  • Carry bags, purses and valuables in front of your body.
  • Stay alert to your surroundings.
  • Know before you go where and how to get tickets, how much you should pay and hours of operation for various transportation options. Have a backup!
  • Ask hotel or convention center staff to help you find reliable services.

learning starts here

San Antonio

June 25-28, 2017