Onsite info

Wi-Fi access
Hours of operation
Concession options
Onsite phone numbers
Lost and found
Don’t lose your seat
Additional accommodations
Convention center map

Wi-Fi access


Onsite Wi-Fi network: iste2017


Wi-Fi is provided in all convention center meeting rooms and public spaces, excluding the expo hall floor. It’s also available in designated workshop rooms at the Grand Hyatt.

Share the grid

ISTE invests tremendously in the onsite internet and power services, and our goal is to provide a positive experience for everyone at ISTE 2017. You can help by being mindful of your bandwidth usage and avoiding large downloads or streaming while onsite.

Hours of operation

Registration and information booth – Main Lobby*
*Entrance on E Market and Bowie St.

Saturday: 7 a.m.–6 p.m.
Sunday: 7 a.m.–7 p.m.
Monday: 7 a.m.–6 p.m.
Tuesday: 7 a.m.–6 p.m.
Wednesday: 7:30 a.m.–3 p.m.

ISTE Central – Main Lobby

Saturday: 10 a.m.–5 p.m.
Sunday: 8 a.m.–6 p.m.
Monday: 7 a.m.–6 p.m.
Tuesday: 7 a.m.–6 p.m.
Wednesday: 7:30 a.m.–3:30 p.m.

Expo – Halls 2-4

Monday: 9:30 a.m.–5:30 p.m.*
Tuesday: 9:30 a.m.–5 p.m.*
Wednesday: 9:30 a.m.–2:30 p.m.

*Continental breakfast will be served from 9:45–10:15 a.m.

Press office – Room 223

Saturday: 7 a.m.–6 p.m.
Sunday: 7 a.m.–7 p.m.
Monday: 7 a.m.–6 p.m.
Tuesday: 7 a.m.–6 p.m.
Wednesday: 7:30 a.m.–3 p.m.

Presenters’ World – Room 208

Sunday: Noon–6 p.m.
Monday: 8 a.m.–6 p.m.
Tuesday: 8 a.m.–6 p.m.
Wednesday: 8 a.m.–2 p.m.

Bag storage – Near Wellness Lounge

Sunday: 8 a.m.–9 p.m.
Monday: 8 a.m.–7 p.m.
Tuesday: 8 a.m.–7 p.m.
Wednesday: 7:30 a.m.–5 p.m.

Cost: $3 per item

Onsite food and beverage options

El Puente – West Lobby

Saturday–Wednesday: 7 a.m.–4 p.m.

Market Café – Main Lobby

Saturday–Wednesday: 7 a.m.–4 p.m.

Grab ‘n Go – West Lobby

Sunday–Wednesday: 7 a.m.–4 p.m.

Mural Café – Near room 211

Sunday–Wednesday: 7 a.m.–4 p.m.

Ballroom Café – Level 2

Sunday–Wednesday: 7 a.m.–4 p.m.

Broken Crust – West Lobby

Sunday–Wednesday: 11 a.m.–2 p.m.

Hall 3 concessions

Monday–Wednesday: 9 a.m.–1 p.m.

Hall 4B concessions

Monday–Wednesday: 11 a.m.–3 p.m.

Onsite phone numbers

Saturday, June 24 through Wednesday, June 28

Headquarters: 210.582.7000
Press room: 210.582.7001
Housing desk: 210.582.7004
Information booth: 210.582.7002
Transportation desk: 210.582.7003

Lost and found

If you find an item during the conference, please bring it to the information booth. If you lost an item, please check with the information booth before Wednesday, June 28 at 3 p.m. After that time, all items will be turned over to the Henry B. Gonzalez Convention Center and held there for approximately 30 days.

Don’t lose your seat

Non-fee preregistration events

Preregistration is required for some sessions, such as BYODs and select meetings and forums. Seats not filled five minutes before the scheduled start time will be released to those waiting in the standby line on a first-come, first-serve basis.

Fee preregistration events

Preregistration and additional fees are required for some sessions, such as workshops and select meetings and forums. Unsold seats are available for purchase through the conference website or mobile app. Sold seats that are not filled will be released 15 minutes after the start time.

Tips and FAQ

Your best bet is to plan ahead by creating your schedule on the conference website or mobile app.

Many sessions are highly interactive, so if you miss the first 10 or 15 minutes it can be hard to catch up. That’s why we strive to fill the room with participants who are on time and ready to learn.

The purpose of session registration is to minimize the amount of time you have to stand in line.

Each conference center is different with regard to the size and number of rooms available. In each location, we do our best to maximize seating for sessions while still keeping the learning environment small enough for participants to interact with presenters (where possible) and allow for a more enjoyable attendee experience.

Additional accommodations

Mother’s Room

ISTE supports its littlest learners! A nursing mother’s room is available in Room 2137, Level 2 near Park View Lobby and Room 1212, Street Level along hallway between Main Lobby and Bridge Lobby.


Gender neutral restrooms are located:

Street Level

  • Next to Mother’s Room 2137
  • Hall 1 to the right of entrance

Main Lobby Overlook

  • Next to Room 221D
  • Next to Room 225A

Level 3

  • Hemisfair next to C1
  • Hemisfair next to C3

ADA Accommodations


For information on accessible hotel accommodations, please contact Experient customer service at 800-967-8852 (US & Canada) or 547-996-5832 (international).


For information on accessible conference transportation, contact . During ISTE 2017 conference dates, call 210-582-7003.

Motorized scooter and wheelchair rentals are available by contacting Tom's Wheelchair and Scooter Rentals at 210.223.7878.

Sign language

For sign language interpreters, contact .


Take a free tour of ISTE 2017!

Saturday: 12:30 p.m. and 4:30 p.m.
Sunday: 11 a.m. and 4:30 p.m.
Monday: 7:15 a.m.

Meet in the Member Lounge in the Main Lobby.

learning starts here

San Antonio

June 25-28, 2017

© 2017 International Society for Technology in Education (ISTE), All Rights Reserved