Make the Future
Summit 2022
Creative Constructor
Lab Virtual
Leadership Exchange
at ISTELive 21
Edtech Advocacy &
Policy Summit

Technology transforming jobs 2023-2027: what skills will your students need?

Participate and share

Participate and share : Interactive lecture

Tuesday, June 25, 2:45–3:45 pm
Location: 112AB

Amanda Cumberland  
Cisco CSR worked with Oxford Economics and Gartner to examine how technology could transform jobs. By looking at how all jobs will become more digital and beyond which are most vulnerable to automation/IoT/AI, we can determine in-demand skills for an increasingly digital economy +ensure we’re preparing students.

Audience: Chief technology officers/superintendents/school board members, Curriculum/district specialists, Teachers
Skill level: Beginner
Attendee devices: Devices not needed
Focus: Leadership
Topic: Curriculum planning and evaluation
Grade level: PK-12
Subject area: Career and technical education, STEM/STEAM
ISTE Standards: For Administrators:
Visionary Leadership
  • Inspire and facilitate among all stakeholders a shared vision of purposeful change that maximizes use of digital age resources to meet and exceed learning goals, support effective instructional practice, and maximize performance of district and school leaders.
For Students:
Creative Communicator
  • Students publish or present content that customizes the message and medium for their intended audiences.
For Education Leaders:
Visionary Planner
  • Engage education stakeholders in developing and adopting a shared vision for using technology to improve student success, informed by the learning sciences.

Proposal summary

Purpose & objective

Cisco Corporate Social Responsibility’s Research and Insights function worked with Oxford Economics and Gartner to better understand how rapid technological change could impact the future of work, particularly in the U.S. Despite the concern that technology will displace workers (which is real), it’s not all doom and gloom. History and our recent research shows new jobs emerge as existing mostly routine job tasks are automated. What we can expect is a shift in the nature—and potentially the quality—of work.

By looking beyond which of today’s occupations are most vulnerable to automation, the Internet of Things (IoT), and artificial intelligence (AI) – and by further examining the nature, expected volume and geography of job functions and roles specifically at the forefront of digital business transformation worldwide – we can determine the types of skills workers will need to transition to new jobs across an increasingly digital economy.

With this knowledge and understanding, the entire ecosystem of industry, government, education and NGOs can proactively help minimize displacement and prepare the workforce of the next 5-10 years. Review the findings, understand the potential impact of technology and think about how you are and can prepare students to survive and thrive in the workplace of tomorrow.


To explore how the labor market will evolve through 2027 in the U.S. and shed light on the challenges ahead in a more comprehensive way by examining the estimated the impact of technology on every occupation in the U.S. This model enables us to provide not just an assessment of the risks of automation for the workforce (the Displacement Effect), but also the opportunities presented by automation (the Income Effect). Finally, this study identifies the jobs and industries at risk, forecasts the new jobs that will appear, and identifies the skills the workforce will need to be ready for the future (the Skills Shortfall).

Additionally, while all business is becoming increasingly digital, we dig deeper into IoT roles and roles driving digital transformation across industries worldwide to understand the specific job functions and the roles within these; the number of full-time equivalent positions needed to support digital business in these roles, by job function/role, industry, and region and the skills and competency needs for these critical roles at the forefront of digital business.


- Understand the high-level trends of technology’s impact on the workplace from typical and increasingly digital jobs on down.
- Understand potential skills shortages that may lead to displacement as well as industries or jobs where digitization will open up new cost savings and/or growth.
- Think about how we are and can prepare students for certain industries with an eye toward regional trends where known.
- Identify and discuss what technical skills are increasingly needed by everyone? What is needed at the forefront? What new technical roles will emerge?
- Examine what “21st century skills”, entrepreneurial and human skills are (perhaps surprisingly) also increasingly in demand in a more digital business world.
- Understand what tools are available to dig deeper, learn more, think about applying findings in schools or share findings with colleagues.


• The chatter about AI and its impact on jobs – it’s not all doom and gloom but we have to be informed.
• What research is telling us about displacement and trends by industry and occupation.
• How will daily tasks of jobs change because of automation.
• What tech skills will be more in demand.
• What jobs and skills are driving the most digital businesses and how have all businesses become increasingly digital?
• What “human” skills will be more in demand as routine tasks are automated?
• What surprises you most? What does this mean for your region/state/city?
• How are we addressing preparing students early and beyond for these tech skills today?
• What about the entrepreneurial/human skills?
• What are opportunities to address these practical needs further as part of the curriculum and/or beyond? What cultural challenges might we need to overcome in schools and/or districts?
• Interactive tools/ways to continue the dialogue.

Use of online survey tools, small group discussions and/or dialogue and Q&A for feedback from attendees to get the gears rolling and think practically about applying learnings.

Supporting research

New Gartner 2018 study to be published this year.

More [+]


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