ISTE20Digital Leadership
Summit at ISTE20 Live
ISTE21Creative Constructor
Lab Virtual
Edtech Advocacy &
Policy Summit

Attendee frequently asked questions

Find answers below to the most common questions about ISTE20 Live. If you don’t see the information you need, please contact ISTE Customer Service at 800.336.5191 or .

When is ISTE20 now being held?

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ISTE20 Live will be held entirely virtually from Nov. 29 through Dec. 5, 2020. You can expect a variety of formats, a flexible schedule and hundreds of learning opportunities, with ongoing access to session videos and content for six months after the event.


I'm registered for ISTE20 in November. What do I do?

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All registrants will receive an email with options for transferring their current registration.


What happens to my Anaheim hotel reservation?

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All hotel reservations have been canceled with no fees. If you have specific questions about your hotel reservation, please contact .


I already arranged my travel for November. How should I go about canceling my flight?

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Please refer to your individual airline carrier's policy. Many airlines have waived cancellation and change fees for flight-change requests associated with COVID-19, but you will need to check the policy of the airline you purchased your ticket from.


Will ISTE21 and ISTE22 move forward as planned?

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Yes. ISTE21 is still progressing as planned during our traditional June dates (June 27-30, 2021, in San Antonio); as is ISTE22 (June 26-29, 2022, in New Orleans). If you're unable to attend the new ISTE20 dates but want to attend future events, contact to transfer your registration.


Will the ISTE20 program stay the same?

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The ISTE20 program has been updated for the new virtual format. You can expect an immersive experience with seven (shorter) days of amazing learning opportunities led by outstanding educators on relevant topics like creating equity and community in blended and online environments, teaching creative project-based learning, and offering meaningful feedback and assessment in remote settings.


I was accepted as a presenter at ISTE20. What are my next steps?

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The ISTE program team will contact all accepted presenters via email with information on the next steps related to updating the conference program schedule. If you're an ISTE20 presenter and have questions or need updates on your presentation status, contact .


Why is ISTE20 now being held virtually?

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The health and safety of event attendees and participants is ISTE’s highest priority. Unfortunately, COVID-19 has not been contained and it has become clear that it would not be safe to bring our community together face-to-face in 2020. Despite these circumstances, we’ve heard from the ISTE community that this may be the most important year ever to hold the ISTE conference, so we are excited to present ISTE20 Live!


When can I see the full virtual program?

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The updated virtual program is now available.


Will I receive instructions for how to attend ISTE20 Live?

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We’ll share specific instructions with registrants on how to log in and attend the conference with plenty of time for you to understand how to have the best experience possible. There will be no special device requirements to attend the event and we will be providing the most accessible virtual event possible.


When can I register for ISTE20 Live?

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Registration for ISTE20 Live is open. All registrants will receive an email with options for transferring their current registration.


If I can't attend the entire conference, will I be able to access recorded sessions?

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All ISTE20 Live sessions except posters will be recorded and posted for attendees in a timely manner. We understand that you may need to jump in and out of the event and want to make sure you don’t miss any of the action! Recordings will also be available to registered attendees after the event, and sessions will have an enhanced set of digital resources. All of this great content will be available for six months after the event so you can take part in the moment or at your leisure.


Will I be able to interact with other attendees at the event?

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We’re excited to offer new ways for attendees to collaborate and interact with each other, presenters and companies at ISTE20 Live. We’ll be sharing more details shortly, including more ways to build community leading up to the event. Stay tuned for more details!


Additional questions?

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Didn’t find an answer you were looking for? Please send any additional questions to .


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