Make the Future
Summit 2022
Creative Constructor
Lab Virtual
Leadership Exchange
at ISTELive 21
Edtech Advocacy &
Policy Summit

Attendee FAQ

How do I log in to the CCL21 virtual platform?

Check your email for your personalized log in instructions from

Replay purchasers will receive log in instructions via email on Monday, Oct. 18.

Creative Constructor Lab content and resources are available to attendees until April 18, 2022.

How can I make sure my audio and video are ready for use at the event?

Test your audio and video here before logging into the event platform. If you successfully connect using this testing link, you should have no problem in your session room.

How do I navigate the CCL21 Virtual platform?

You can start to get acquainted with the platform by watching this overview video.

What if I can't attend the entire event? Will it be recorded?

Most sessions will be recorded, and on-demand videos will be uploaded 24 hours after each session. You can find all on-demand videos on the session pages, accessible through the program search. On-demand content will be available until April 18, 2022.

Can I get a certificate of attendance for participating in CCL21?

Your certificate will be available after the event on the My Dashboard area of the platform. You can continue earning attendance hours until April 18, 2022 by watching the on-demand content, and you can get an updated certificate on My Dashboard.

Can I earn CEUs or grad credit for attending CCL21?

You may be able to earn CEU credits for attending CCL21. You should reach out to your district or state Department of Education to find out how to secure CEUs, then, post-conference, use your certificate of attendance to claim your credits. Your conference hours are not automatically eligible for CEU hours. Please reach out to your state education department before the conference to ensure you can obtain your hours.

What is the event code of conduct?

To give all participants the opportunity to benefit from ISTE events and activities, ISTE is committed to providing a friendly, safe, supportive and harassment-free environment for all event attendees and participants, regardless of gender, age, sexual orientation, gender identity, gender expression, disability, physical appearance, body size, race, ethnicity, religion or other group identity.

The below code of conduct outlines the ISTE expectations for all event attendees and participants, including all members, speakers, vendors, media representatives, commentators, exhibitors, sponsors and volunteers. Cooperation is expected from everyone, and organizers will actively enforce this code throughout this event. Violations are taken seriously.

Expected behavior

ISTE expects event attendees and participants to communicate professionally and constructively, whether in person or virtually, handling dissent or disagreement with courtesy, dignity and an open mind; being respectful when providing feedback; and being open to alternate points of view. Likewise, ISTE expects that any sharing of information about the organization or any event attendees or participants via public communication channels be shared responsibly and in a way that clearly distinguishes individual opinion from fact.

Unacceptable behavior

ISTE does not tolerate harassment of event attendees or participants in any form. Harassment includes offensive verbal or written comments and negative behavior, either in real or virtual spaces, including those that are related to or are based upon gender, age, sexual orientation, gender identity, gender expression, disability, physical appearance, body size, race, ethnicity, religion or other group identity. Harassment also includes display of sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events and unwelcome physical contact or sexual attention.

Sexual language and imagery are not appropriate for any ISTE event venue, including talks, workshops, social gatherings and within social media channels. Sponsors, exhibitors, speakers, media representatives, commentators and activity organizers may not use sexualized language, images, activities or other material, or otherwise create a sexualized environment.

Registration to the Creative Constructor Lab Virtual entitles an individual attendee access to the live and archived content delivered through the event. Any attempt to share event access with others is strictly prohibited. Instances of log in credentials will be monitored throughout the event, and attendees may be ejected without refund if found to be in violation of this policy.

Consequences of unacceptable behavior

If an attendee or participant, in either real or virtual space, engages in inappropriate, harassing, abusive or destructive behavior or language, event organizers will determine and carry out the appropriate course of action, including warning the offender, expulsion from the event without a refund and/or banning the offender from future ISTE events and activities. All participants are expected to observe these rules and behaviors in all event venues, including online venues and conference social events. Conference participants seek to learn, network and enjoy themselves in the process, free from any type of harassment. Please participate responsibly and with respect for the rights of others.

What to do

If you are being harassed, notice that someone else is being harassed or have any other concerns about an individual's conduct, please report the information to an ISTE event staff member or the Help Desk. Additional information on ISTE’s Member Code of Conduct protocols is available at

Read all of the conference policies.

Additional questions?

Contact us at or call 800.336.5191 (U.S. and Canada), 503.342.2848 (International).