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Case Study on Academic Achievement of Transborder Students in Online Learning Environments

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Colorado Convention Center, 108/10/12

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Listen and learn: Research paper
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Presenters

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Director - IITS
esc region 19
Graduate student
@angieharo04
Angie Haro is the Director of Technology Services at ESC- Region 19. She also oversees College & Career Readiness, and the Starlight Event Center. She holds a bachelor’s degree from UT El Paso in Accounting and International Business, an MBA from UT El Paso, and a master’s degree from UT Tyler in Education Administration. Angie has served in K-12 and higher education for over 17 years in different capacities at school districts, EPCC, and UT El Paso. She is a Texas certified teacher, school administrator, and community college instructor, specializing in business education, online instructional design, CTE, and data analytics.
Photo
Professional Development Consultant
ESC Region 19
Graduate student
@EdTechOscar
Instructional technologist with a proven track record of deploying cutting-edge technology-driven learning strategies to prepare students for higher education and careers. My expertise extends to instructional technology, where I facilitate virtual and in-person sessions to impart knowledge on innovative apps and platforms. I've also spearheaded numerous training programs and academies, prioritizing Microsoft and Google certifications. Academically, I hold a bachelor's and master's degree in Business Administration, alongside graduate certificates in e-Learning and Technology Leadership in Education. I am pursuing a doctoral degree in Curriculum and Instruction, specializing in Educational Technology at the UT Rio Grande Valley.

Session description

In the EPTX community, over 50,000 students commute each day from across the border for school. When the borders closed, their learning environments were impacted by this abrupt transition. Academic achievement in the online learning environment, access to campus resources, and ability to commute across the border are examined.

Framework

The study employs a phenomenological approach, which seeks to understand and describe the universal essence of a phenomenon (in this case, the experiences of transborder students during the pandemic) from the perspective of those who have lived it. This approach involves setting aside preconceived assumptions and focusing on participants' subjective experiences and meanings.

The study also draws upon Yosso's (2005) community cultural wealth framework, which challenges deficit-based views of marginalized communities and instead highlights the various forms of capital (aspirational, linguistic, familial, social, navigational, resistant) that students of color bring to their educational experiences. This lens allows for a strengths-based interpretation of how transborder students leveraged their assets and resources to navigate the challenges of online learning during the pandemic.

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Methods

The study employs a qualitative case study design appropriate for in-depth explorations of contemporary phenomena within real-life contexts. Purposive sampling was used to select five participants who met the criteria of being transborder students enrolled in undergraduate programs in El Paso during the pandemic. Semi-structured interviews were conducted remotely via Zoom, lasting approximately one hour each. The researchers followed a pre-established protocol with open-ended questions and follow-up prompts to elicit rich descriptions of participants' experiences. Interviews were recorded, transcribed verbatim, and analyzed to identify themes.

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Results

The findings reveal significant challenges that hindered transborder students' ability to fully engage in and benefit from online learning during the pandemic. Key themes include:

1) Digital divide: Participants struggled with unreliable internet, outdated devices, and the financial burden of upgrading technology.

2) Distracting home environments: Shared living spaces, family responsibilities, and noise made it difficult to focus on online classes.

3) Limited interaction and support: Students reported feeling disconnected from professors and peers, with inconsistent communication and reduced access to academic resources like tutoring.

4) Hands-on learning challenges: Virtual labs and simulations were viewed as inadequate substitutes for in-person experiences in fields like physics, engineering, and biology.

5) Language barriers: Online classes amplified difficulties for students still developing English proficiency.

Despite these challenges, participants demonstrated remarkable resilience in adapting to online learning and persisting towards their educational goals.

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Importance

This study makes significant contributions to understanding the impact of the COVID-19 pandemic on higher education, particularly for marginalized student populations like transborder students. The findings underscore the urgent need for universities to address inequities in technology access, develop culturally responsive online teaching practices, and provide targeted support services that meet the unique needs of transborder students. The study offers valuable recommendations for improving online education, such as providing transportation assistance, expanding financial aid, enhancing professor training, and increasing access to online resources. By highlighting the assets and strengths that transborder students bring to their educational experiences, the study challenges deficit-based narratives and emphasizes the importance of centering student voices in research and practice. The insights generated from this study can inform the development of more equitable and inclusive policies and practices in higher education, both during and beyond the pandemic context. As such, the study is highly relevant and valuable to the ISTELive audience of educators, researchers, and policymakers committed to advancing educational equity and student success.

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References

Bliss, L. (2016). Phenomenological Research: Inquiry to Understand the Meaning of People’s
Experiences. International Journal of Adult Vocational Education and Technology. Retrieved from https://sageprofessor.com/wp-content/uploads/2017/10/phenomenological-research-inquiry-to-understand-the-meanings-of-peoples-experiences.pdf

Bureau of Transportation Statistics. (2022). Border crossing/entry data. U.S. Department of
Transportation. Retrieved from https://www.bts.gov/browse-statistical-products-and-data/border-crossing-data/border-crossingentry-data

Culliton, K. (2020). Crossing Borders: Virtual Learning on the U.S.-Mexico Border. 2020
Sixth International Conference on e-Learning (econf) (pp. 318-323). Sakheer, Bahrain.
https://doi.org/10.1109/econf51404.2020.9385498

El Paso Matters. (2021, October 19). As pandemic border restrictions stopped Mexicans from
visiting family in the U.S., American tourists crossed freely into Mexico. Retrieved from
https://elpasomatters.org/2021/10/19/as-pandemic-border-restrictions-stopped-mexicans-from-visiting-family-in-u-s-american-tourists-crossed-freely-into-mexico/

Hennink, M., & Kaiser, B. N. (2022). Sample sizes for saturation in qualitative research: A
systematic review of empirical tests. Social Science & Medicine, 292, 114523.
https://doi.org/10.1016/j.socscimed.2021.114523

Kew, K., & Fellus, O. (2022). Borderland education beyond frontiers: Policy, community,
and educational change during times of crisis. Policy Futures in Education, 20(4), 417-432. https://doi.org/10.1177/14782103221076642

US Customs and Border Protection. (2020). Fact sheet: DHS measures on the border to limit
the further spread of coronavirus. Retrieved from https://www.dhs.gov/news/2020/10/19/fact-sheet-dhs-measures-border-limit-further-spread-coronavirus

Wong L. (2008). Data analysis in qualitative research: a brief guide to using NVivo. Malays Fam
Physician, 3(1), 14-20. PMID: 25606106; PMCID: PMC4267019.

World Health Organization. (2020, March 11). WHO Director-General’s opening remarks at the
media briefing on COVID-19—11 March 2020. Retrieved from
https://www.who.int/director-general/speeches/detail/who-director-general-s-opening remarks-at-the-media-briefing-on-covid-19---11-march-2020

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Session specifications

Topic:
Distance, online & blended learning
Grade level:
Community college/university
Audience:
Professional developers, Teacher education/higher ed faculty, Technology coordinators/facilitators
Attendee devices:
Devices useful
Attendee device specification:
Smartphone: Android, iOS, Windows
Laptop: Chromebook, Mac, PC
Tablet: Android, iOS, Windows
Participant accounts, software and other materials:
Any QR codes and/or other links to content will be available during the presentation. They are not necessary for the participant to engage with the session.
Subject area:
ELL, Higher education
ISTE Standards:
For Educators:
Learner
  • Stay current with research that supports improved student learning outcomes, including findings from the learning sciences.
Leader
  • Advocate for equitable access to educational technology, digital content and learning opportunities to meet the diverse needs of all students.
Collaborator
  • Demonstrate cultural competency when communicating with students, parents and colleagues and interact with them as co-collaborators in student learning.