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Ask, Listen, Connect: Building Empathy with AI

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Posters, Table 3

Poster
Poster Theme: Reimagining Literacy & Learning
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Session description

Explore how AI chatbots can help students build empathy through reflective listening, thoughtful questioning, and understanding diverse perspectives. Learn how the Stanford Empathy Interview protocol informs this approach using a SchoolAI chatbot, and leave with a student-centered empathy experience you’ve designed to bring connection into your classroom.

Outline

Content & Engagement
1. Welcome & Framing (5 minutes)
Introduce session goals and ISTE Student Standards (Digital Citizen, Knowledge Constructor, Innovative Designer).
Icebreaker: Participants respond to a prompt designed to surface empathy (e.g., “Tell me about a time you felt misunderstood at school.”)
2. Empathy & AI Foundations (10 minutes)
Overview of the Stanford Empathy Interview protocol.
Discussion: Why empathy matters in digital learning environments? How can AI help facilitate this learning?
3. AI Tools in Action with SchoolAI (15 minutes)
Live demo of SchoolAI chatbots simulating empathy interviews.
Participants explore pre-built empathy interview scenarios on their devices.
Small group discussion: What felt authentic? What could be improved?
4. Design & Classroom Application (12 minutes)
Participants use a scaffolded template to draft a modeled empathy interview for students.
Brainstorm: How could this be adapted for different classroom contexts (grade levels, subjects, student needs)?
Quick demo: How to build a custom SchoolAI chatbot.
Hands-on: Participants build and test their own empathy-focused chatbot.
5. Wrap-Up: Empathy as a Skill (3 minutes)
Group reflection: Why is it essential to intentionally build and practice empathy in schools?
Exit ticket: One way participants will apply empathy interviews or AI-supported dialogue in their own context.

Process & Engagement Tactics
Device-based activities: Participants interact with SchoolAI chatbots and build their own.
Hands-on creation: Attendees draft empathy interview models and build/test chatbots.
Reflection tools: Exit tickets and group discussion to synthesize learning and encourage classroom application.

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Outcomes

After this session, participants will be able to:

Apply the Stanford Empathy Interview protocol to design AI-supported conversations that amplify student voice.

Identify connections between empathy-driven dialogue and the ISTE Student Standards, particularly around Digital Citizenship and Knowledge Constructor.

Create sample interview prompts and chatbot interactions that foster inclusive, student-centered engagement.

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Supporting research

https://practices-assets.learningaccelerator.org/artifacts/pdf_files/d.school-Interview-for-Empathy.pdf

https://drive.google.com/file/d/1FPdU8bDXO1HdXixSf5rNlVaoZPKNNXrw/view?usp=sharing
https://docs.google.com/document/d/16fKfzKE-e2uRVS_vIcr0I-kxeWjGzucGo1Z9rCdxk2g/edit?rm=minimal&tab=t.0

https://hci.stanford.edu/courses/cs147/2022/wi/readings/FIELDGUIDE-Screen-DTBC-March-2015-V2.pdf

https://avidopenaccess.org/resource/creating-custom-chatbots-for-students-with-schoolai/

https://schoolhub.ai/articles/create-your-own-ai-chatbots-for-education

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Presenters

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6-12 ELA and Cyber Supervisor
West Chester Area School District
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Coordinator of Instructional Technology
West Chester Area School District
ISTE Certified Educator
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Instructional Technology Coordinator
West Chester Area School District

Session specifications

Topic:

Innovative Learning Environments

Grade level:

6-12

Audience:

Teacher

Attendee devices:

Devices required

Attendee device specification:

Smartphone: Android, iOS, Windows
Laptop: Chromebook, Mac, PC
Tablet: Android, iOS, Windows

Participant accounts, software and other materials:

Internet Browser

ISTE Standards:

For Students: Empowered Learner, Digital Citizen, Innovative Designer

Transformational Learning Principles:

Develop Expertise, Prioritize Authentic Experiences