Frequently asked questions

Below are some of the most common questions we receive from exhibitors. If you can’t find the information you need below, please contact Exhibit Management at 541.346.3537 or

Current contracted exhibitors may log in to the Exhibitor Services Portal for the most up-to-date information on services and ordering options throughout the conference cycle.

Where can I find my login information to the Exhibitor Services Portal?

If you’re a confirmed exhibitor, your login credentials were sent to you via email in your booth reservation acknowledgment. If you have trouble locating the information, please .

Who attends the conference?

The ISTE Conference & Expo attracts thousands of attendees from around the world, the majority of whom are leaders and key influencers for edtech purchases. Titles include administrators, technology coordinators, curriculum directors and library media specialists. For more detailed profiles, please visit our demographics.

How many exhibitors are you expecting?

We are expecting over 475 exhibiting companies.

Where is the expo hall located?

The expo hall main entrance is Hall B at the Pennsylvania Convention Center in Philadelphia, Pennsylvania. The expo will be in halls B-E.

When is the expo hall open?

The expo hall hours are:
Monday, June 26, 9:30 a.m.‐5:30 p.m.
Tuesday, June 27, 9:30 a.m.‐5:00 p.m.
Wednesday, June 28, 9:30 a.m.‐2:30 p.m.

Where can I purchase Attendee Mailing Lists?

Exhibitors can purchase a one-time use mailing list for ISTELive 23 to promote upcoming exhibit activities or for post-conference follow up within their exhibitor services portal under "Order Advertising." Three release dates are available. Lists include postal addresses only, and for those attendees who did not opt out from being included. Neither e-mail addresses nor phone numbers are included.

Will there be opportunities for exhibitors to speak and give presentations?

Yes. Exhibitors may submit proposals for consideration during the Call for Proposals process beginning August 29, 2022 through September 30, 2022. There will be a call for multi-presentations in the spring. The selection process is highly competitive. Proposals should be of the highest caliber, reflect current educational trends and topics and demonstrate relevance to the educational community. Proposals should not be product promotions.

For further questions about presenting opportunities, please contact:

Does carpeting/furniture/electric come with my booth? How do I order additional furnishings?

Everything included in your booth package is listed under booth pricing. Additional furnishings and services can be purchased through the exhibitor manual, which includes detailed information on exhibitor activities, important expo guidelines, shipping, utilities and special services, and other exposition logistics. All contracted exhibitors have access to the exhibitor manual online through the Exhibitor Services Portal, available in April 2023.

Fern Expo, the official general services decorator and drayage contractor for the expo, will maintain a service desk in the expo hall during installation, expo hours and dismantling. Contact Fern Expo at:


Are there any restrictions on what I can include in my booth?

Please consult line item 3 in the ISTELive 23 expo rules and regulations for more information. Pay special attention to rules around flooring and floor heights, as well as general height restrictions.

Decorations such as balloons, hanging signs and banners are subject to approval. Please refer to the expo rules and regulations for a detailed description of the rules, regulations and liabilities governing the ISTELive 23 Expo.

All hanging signs and specialty booth designs require written approval from .

Peninsula exhibits: These face three aisles. This type of exhibit must limit the length of the back wall to one-­half the width of the space (centered), and the back wall and any other display item must not be more than 8' in height. A booth design must be submitted to Exhibit Management for approval prior to move-in onsite.

If you have any questions about your booth design or approvals you think you will need to ensure successful booth installation onsite, please contact .

Do you have booth spaces that are smaller than 10' x 10'?

We do not offer booth spaces smaller than 10' x 10'. If you wish to increase the size of your booth, please contact with your request. Booth pricing is based on 10′ x 10′ increments.

Are there discounts available for nonprofit organizations?

The exhibit space pricing structure is the same for every company, regardless of tax status or affiliation. Booth pricing can be found here.

Can I sell product at the conference?

ISTELive 23 is an educational event, and the expo staged in conjunction with the professional conference is a vital element of this educational process. No selling, price posting or order taking will be permitted on the expo floor or other areas controlled by Exhibit Management or ISTE during the expo.

How can I get an invoice or a W-9 form?

Invoices and W-9 forms are readily available in the Exhibitor Services Portal under “Accounting services.”

How can I pay my account balance? Can I pay by credit card over the phone?

We cannot accept credit card payments over the phone. For your security, we never store credit card information. You can make a secure credit card payment at any time by logging in to the Exhibitor Services Portal and selecting “pay account balance.”

You may also pay by check. Make checks payable to ISTE and send to:

ISTELive 23
Exhibit Management
1277 University of Oregon
Eugene, OR 97403-1277

How can I update my company name, company contact, email address, etc., for exhibit logistics purposes?

You can update your company's contact information, organization description or product/service categories through the Exhibitor Services Portal under “Manage your profile.”

Changes to your company name must be submitted in an email to .

How do I register my booth staff and how many badges do I receive?

Each exhibiting organization receives seven (7) complimentary booth staff (exhibitor) badges per 10' x 10' booth space reserved. Badges beyond this complimentary limit will be assessed a fee of $50 per badge and will be billed after the conference.

Booth staff (exhibitor) badges do not permit access to keynotes, the opening social, sessions, workshops or other ticketed activities. Booth staff (exhibitor) badges permit access to the expo hall only.

Please note: Organization contacts are not automatically registered as booth staff for the event. Booth staff registration will be available in the spring through the Exhibitor Services Portal.

Can exhibitors attend sessions or other conference events?

Each contracted exhibitor receives one (1) complimentary full-conference basic registration per company that will allow the badge holder to attend all conference activities that do not require an additional fee (e.g., ticketed workshops and special fee-based events).

Complimentary full-conference basic registration will be available in the spring through the Exhibitor Services Portal.