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Connecting and Engaging Parents With Community Broadband: Lessons From Chattanooga's EdConnect Study

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Pennsylvania Convention Center, 121BC

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Presenters

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Assistant Research Professor
Measurement, Evaluation, Statistics and
@Damian J Bebell
As a research professor at Boston College Lynch School of Education, Damian has helped schools across the world design and conduct research-based inquiries to inform their technology investments and help evolve teaching and learning practices. Damian is currently teaching at Wesleyan University where he serves as a visiting assistant professor in the College of Education Studies and co-founder and co-director of the Purpose of School research lab, with Dr. Steve Stemler. http://reflectiveeducationalresearch.com/about.html
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President and CEO
The Enterprise Center
@dsocia
Deb Socia is President and CEO of The Enterprise Center, a nonprofit that nurtures innovation in Chattanooga with the goal of connecting people to resources and building an inclusive community. Prior to her current role, Deb was the founding Executive Director of Next Century Cities, a nonprofit that supports community leaders as they seek to ensure that all have access to fast, affordable, and reliable Internet. Previously, Deb was the founding Executive Director of the Tech Goes Home program in Boston whose mission is to ensure digital equity. Deb’s early career included 32 years as an educator and administrator.

Session description

In this session, attendees will consider emerging results from Chattanooga's EdConnect initiative, one of the most far-reaching and expansive community broadband programs in the US. Using parent surveys and interviews, attendees will learn how household access has been leveraged to bring increased equity and parental involvement to K-12 education.

Framework

Guiding all of EdConnect research and evaluation, including the household results, is an equity-focused evaluation model (Hood et al., 2015). As such, an equity lens has been applied to all steps of the research and evaluation process using the informed voice and perspective from a diverse representation of area leaders and stakeholders across the region. In addition, a Community Advisory Board composed from a diverse set of leaders and organizers across the community were recruited to inform the broader scope of the equity evaluation and provide ongoing feedback for aligning recruiting, data collection, and analyses with the perspectives and reality of traditionally disenfranchised parent groups.

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Methods

A multi-year research and evaluation study is examining a wide range of community outcomes related to Chattanooga's EdConnect Initiative. In this larger context, parent surveys were conducted in May 2021 and 2022 using a stratified, random sample of over 400 school households each year. Sample households were stratified into four groups based on their level of connectivity and then randomly sampled from within these groups to resemble the connectivity status for the entire county population.

In addition to the survey questions, respondent gender and level of broadband connectivity were collected along with a range of demographic information (free/reduced lunch status, ethnicity, number of children in household, etc.) to provide a greater context to the results and allow richer exploration of the following research questions:
How do parents perceive and value technology and broadband for supporting k12 education?
How do parents use technology and broadband for supporting k12 education in their household?
How do parents' perception and use of technology and broadband for supporting k12 education differ based on broadband connectivity/access?
What is the relationship between household demographic background (race, SES, size of household) and parents' use and beliefs of technology for supporting k12 education?
What is the relationship between free, community broadband access and parents' use and beliefs of technology for supporting k12 education?

Balancing the need for short completion time with the desire to capture a wide variety of content resulted in a streamlined survey focusing on capturing frequency of practice, as well as attitudes and beliefs towards digital devices and education. First, researchers examined the literature for previously used survey questions related to parent use and perceptions of educational technology. Among various resources, a nationally normed study of parent attitudes towards media and technology was found that provided validated survey items and nationally normed results collected in late 2012 (Wartella et al., 2014). Second, the survey items were developed to reflect the overall project outcomes as well as to provide this community COVID-era and post-COVOD snapshots of parent voice and perspective. As such, project leaderships were interviewed, and project outcomes were evaluated to ensure interview questions aligned with both formative and summative project signposts. Finally, the local school district leadership provided review, edits, and approval for all household questions before data collection.

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Results

First, the study results include a summary of parents own use of technology and in supporting their children. Overall, 91% of surveyed parents reported using digital devices to “learn something new for their own personal interest” in the last month. 93% of all surveyed parents reported using technology at home in the last month to “interact with their child’s school”. Across the community, households receiving free highspeed Internet access through the community-wide broadband program reported the highest rates of online school participation of any parent subgroup. For example, 13% of surveyed parents who were eligible for the community broadband program, but ultimately chose not to participate had not interacted with their child’s schools using technology during 2020/2021 school year. Comparatively, only 2% of households who are eligible and had enrolled in the community broadband program had not interacted with their child’s school. In other words, households participating in the broadband
program were significantly more likely to use technology to participate in a range of interactions with their children’s school.

The results also provide an opportunity to explore parent attitudes and perspective towards educational technology, media, and parenting in the age of COVID. Across the entire sample, roughly twice the number of parents personally viewed their students digital device “primarily as a learning tool” (69%) compared to parents who felt devices were primarily for children’s entertainment (31%).

Result shown that the majority of parents believed that digital devices were having a positive impact on their children’s creativity (71%) and academic skills like Reading (71%) and Math (64%). However, not all parent sentiment was positive. Across the sample, half of parents responded that technology had a negative effect on their children’s social skills (51%), compared to 41% of parents who reported a positive impact (and 8% neutral). Parent perception towards
technology’s impact on children’s attention span was similarly varied with 45% of parent reporting a negative effect and 43% of parents reporting a positive effect.

Results are examined across households level of broadband connectivity as well as a range of demographic information (free/reduced lunch status, ethnicity, number of children in household, etc.) to provide a greater context and richer exploration of those factors that relate to parent support practices and beliefs.

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Importance

Even for schools that have leveraged 1:1 devices and take-home policies, the inequity of students home access and connectivity outside of school remains a critical problem limiting the effectiveness of education technology investments and returns.

As the long-term inequity of reliable home-based internet access reached a new urgency in the pandemic, it has became universal that internet access is a necessity for student and household success (Horowitz, 2020; Menzies, 2020). As such, this research has aimed to identify and study these domains of inequity and document how schools and community efforts may reduce the digital divide and make meaningful opportunities for our most disenfranchised families.
With the interest in equitable broadband access and impact growing increasingly urgent, this presentation aims to share salient, actionable (research-informed) results to the ISTE audience of practitioners and policy makers.

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References

Anderson, Ben. (2008). The Social Impact of Broadband Household Internet Access. Information, Communication & Society, 11(1), 5–24.
https://doi.org/10.1080/13691180701858810

Ante Kolak, Ivan Markic, Zoran Horvat, Marta Klemencic, & Mara Stojanac. (2021). When the Parent Becomes the Teacher - Attitudes on Distance Learning in the Time of Corona-Teaching from Parents’ Perspective. TOJET the Turkish Online Journal of Educational Technology, 20(1).

Camerini, Anne-Linda, Schulz, Peter J, & Jeannet, Anne-Marie. (2018). The social inequalities of Internet access, its use, and the impact on children’s academic performance: Evidence from a longitudinal study in Switzerland. New Media & Society, 20(7), 2489–2508. https://doi.org/10.1177/1461444817725918

Downes, Taylor, Di Cesare, Dane Marco, Gallagher, Tiffany L, & Rowsell, Jennifer. (2020). Parents' beliefs about and associations to their elementary children's home technology Usage. Education and Information Technologies, 25(5), 1–4574. https://doi.org/10.1007/s10639-020-
10188-2

Engin, G. (2020). An Examination of Primary School Students' Academic Achievements and Motivation in Terms of Parents' Attitudes, Teacher Motivation, Teacher Self-efficacy and Leadership Approach. International Journal of Progressive Education, 16(1), 257–276. https://files.eric.ed.gov/fulltext/EJ1244883.pdf

Katz, V., Rideout, V. (2021). Learning at Home While Under-connected Lower-Income Families During the Covid-19 Pandemic. New America. Retreived from
https://www.newamerica.org/education-policy/reports/learning-at-home-while-underconnected/

Kuusimäki, Anne-Mari, Uusitalo-Malmivaara, Lotta, & Tirri, Kirsi. (2019). Parents’ and Teachers’ Views on Digital Communication in Finland. Education Research International, 2019, 1–7. https://doi.org/10.1155/2019/8236786

Moneva, J. C., Japos, L. C., & Ohayas, R. L. (2020). Parental Motivation and Achievement. International Journal of Social Science Research, 8(2), 102-115.
http://dx.doi.org/10.5296/ijssr.v8i2.16790

Ofcom. (2019). Children and parents: Media use and attitudes report. Retrieved from https://www.ofcom.org.uk/__data/assets/pdf_file/0023/190616/children-media-use-attitudes-2019-report.pdf

Park, Sira, Stone, SUSn I, & Holloway, SUSn D. (2017). School-based parental involvement as a predictor of achievement and school learning environment: An elementary school-level analysis. Children and Youth Services Review, 82, 195–206. https://doi.org/10.1016/j.childyouth.2017.09.012

Rideout, V. (2007). Parents, Children & Media: A Kaiser Family Foundation Survey. Kaiser Family Foundation. https://www.kff.org/wp-content/uploads/2013/01/7638.pdf

Sakamoto, J. (2021). The Association between Parent Participation in School Management and Student Achievement in Eight Countries and Economies. International Education Studies, 14(1), 115-129. https://files.eric.ed.gov/fulltext/EJ1281383.pdf

Stanley, Jennie Lynn, Vaterlaus, J. Mitchell, Tulane, Sarah, & Beckert, Troy E. (2017). A Place for Technology in Parent Education: An Exploratory Study of Parent Perceptions. Marriage & Family Review, 53(8), 811–825. https://doi.org/10.1080/01494929.2017.1359813

Veas, Alejandro, Castejón, Juan‐Luis, Miñano, Pablo, & Gilar‐Corbí, Raquel. (2019). Relationship between parent involvement and academic achievement through metacognitive strategies: A multiple multilevel mediation analysis. British Journal of Educational Psychology,89(2), 393–411. https://doi.org/10.1111/bjep.12245

Wartella, E., Rideout, V., Lauricella, A., & Connell, S. (2013). Parenting in the Age of Digital Technology: A National Survey. Report of the Center on Media and Human Development, School of Communication, Northwestern University.

Weng, S. (2022, August 11). Could Investments in Community Broadband Bridge the Digital Divide? Urban Institute. https://www.urban.org/urban-wire/could-investments-community-broadband-bridge-digital-divide

Williams, V. (2017). Relationship Between Parents' Attitudes and Involvement in an Elementary School (Doctoral dissertation, Walden University).

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Session specifications

Topic:
Equity and inclusion
Grade level:
PK-12
Audience:
Chief technology officers/superintendents/school board members, Principals/head teachers, Technology coordinators/facilitators
Attendee devices:
Devices useful
Attendee device specification:
Smartphone: Android, iOS, Windows
Laptop: Chromebook, Mac, PC
Tablet: Android, iOS, Windows
Participant accounts, software and other materials:
During this poster session, participants will be able to engage and explore actual survey results through dynamic online data dashboards on their personal phone, tablet, or laptop device.
Subject area:
ELL, STEM/STEAM
ISTE Standards:
For Coaches:
Digital Citizen Advocate
  • Partner with educators, leaders, students and families to foster a culture of respectful online interactions and a healthy balance in their use of technology.
For Education Leaders:
Equity and Citizenship Advocate
  • Ensure all students have access to the technology and connectivity necessary to participate in authentic and engaging learning opportunities.
For Educators:
Leader
  • Advocate for equitable access to educational technology, digital content and learning opportunities to meet the diverse needs of all students.